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Why is citrix receiver not working |
Why is citrix receiver not working
We would also advise that users upgrade to the latest version of the Android Receiver. A demo account will then be created and an email sent to the user advising them of their account username and password. These might then be used to gain access to the demo store from which applications and desktops may be selected and launched. We encourage users with issues to post their issues on our support forums to help us identify recurrent issues.
Support is provided on an as is basis by both community members and Citrix support staff. The support forum is available at Citrix Discussions - Receiver for Android. If you have a support contract with Citrix we would also advise you to raise a support ticket for your issue. Failed to load featured products content, Please try again. Customers who viewed this article also viewed.
Log in to Verify Download Permissions. Symptoms or Error This article is intended for Citrix administrators and technical teams only. Accessing Support We encourage users with issues to post their issues on our support forums to help us identify recurrent issues. When opening applications to XenApp servers, there is no response at the Launching… prompt, as shown in the following screen shot:.
The output of a netstat command on both client and server indicate that a valid connection is made on ICA ports or , as shown in the following screen shot:. Record a network packet trace on the client. The TCP stream indicates the following at the end of the conversation containing either Vergence or Sentillion as the text :.
Change the properties of the module. Note : This issue is strictly related to the integration of the Microsoft Sentillion or Vergence virtual channel driver into the Citrix ICA client by using module. If the problem persists, it is recommended to report the issue to Microsoft for further investigation. The cause of the issue is an incorrect module. Microsoft Sentillion or Vergence uses these settings in the module. Failed to load featured products content, Please try again. Customers who viewed this article also viewed.
Log in to Verify Download Permissions. Symptoms or Error This article is intended for Citrix administrators and technical teams only.
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