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Citrix workspace add account not working 

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Citrix workspace add account not working.How to suppress the Add Account window in Citrix Receiver 4.4 or earlier for Windows

  The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions. Ensure that it is correct or enter your email address. Hopefully, this info will help out someone else as this was definitely annoying.  

Workspace App iOS - After entering credentials receiving "Cannot Add account" message

 

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Please contact your administrator. Can be installed via command line or double-click and the user follows the installation wizard. The SelfService PlugIn has to be installed it is installed by default. If any of the 4 requirements are met or true , then this is expected and is By-Design.

The reason is, dialog box indicating that is Store is not present is required when enforcing a requirement that Store URLs use https. There is no method to disable this dialog box from appearing as long as SelfService has been installed. The important consideration or risk to take into account by not including SelfService from the product installation is that this component is what allows for automation of Workspace App. Any applications or scripts that utilize the Citrix SDK for this automation or the products of third-party vendors may be impacted.

If you or your users acquire their hosted resources through a web browser, authentication, resource acquisition on the browser itself, launch, and device redirections are not impacted by the absence of SelfService, thus, in these scenarios, this may be a good solution. Please consult our Product Documentation as well as the documentation of products belonging to third-party vendors.

This behavior is expected and is By-Design. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues. Open or view cases Chat live. Other support options. Share this page.

   

 

Citrix workspace add account not working

    After installing the citrix workspace app on Win10, I click on add account I'm requested email address, but get error message "Unable to add. When accessing the Store externally we would get the error Could not add account. Check your account settings and try again. Workspace App iOS - After entering credentials receiving "Cannot Add account" message · Symptoms or Error · Solution · Problem Cause.